Chron and Comcast: Everything's great!

The Chronicle today reports that Comcast thinks its takeover from Time Warner is going very well:

Some customers may have noticed temporary outages during the transition in recent weeks, but spokesman Ray Purser said the problems have been minimal.

"It's all gone very smoothly," Purser said. "I think it's been a lot easier than people thought it was going to be."

Customers get the faster Web-surfing speeds without having to do anything, but those who used Road Runner e-mail need to register addresses.

Just one quick correction -- at the very least, users had to reboot their modems after the switch, in order to sync up with the Comcast network, so users DID have to do something. [Update: Dwight Silverman informs that his setup did not require a reboot, so some (but not all users) apparently did not have to do anything].

Quite a few commenters on seem to disagree with Mr. Purser that the transition has gone smoothly. Indeed, I'm among those who don't think it's gone smoothly. My television service became so bad (intermittent outages and snowy picture) that I switched to Dish Network and couldn't be happier. My internet download speeds are one-third to one-half what they were, so DSL may be my next switch.

For those of you who have experienced the transition from Time Warner to Comcast, what do you think?

BLOGVERSATION: About: Chron, Off the Kuff.

Posted by Kevin Whited @ 07/24/07 11:11 PM | Print |

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