METRO: Our performance levels aren't bad!
METRO's expensive blogger has posted the organization's latest "web chat," this time with Andy Skabowski, associate vice president of operations (long titles and bureaucratic bloat are fun!). We didn't sit through it, but we think one exchange is representative:
Q : Why is METRO Houston's service so bad compared to other cities' mass transport systems?
A : Houston METRO's service performance levels are measured by industry standards, and our service levels and perfomance are equal to, if not better, than other major cities.
That is disappointing. We expected more exciting rhetoric, like "Our performance is world class!" Maybe Raequel "Nine Volt" Roberts can coach him up with more exciting talking points next time.
PREVIOUSLY: Area transit agency manipulating statistics? Just call it The Houston Way (blogHOUSTON).
Posted by Kevin Whited @ 03/17/09 09:20 PM | Houston Transit | Print | Comments (6)
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