METRO extends deadline to transfer balances to Q Cards

The Chronicle's Rad Sallee reports that METRO has extended the deadline to transfer balances from the old stored-value cards to the new Q Cards:

Some Metropolitan Transit Authority riders who had unused balances when their stored-value fare cards expired March 31 will be able to transfer them to new Q Cards despite missing the deadline.

At Thursday's monthly board meeting, several members said users of the old cards ought not forfeit their unused balances just because they were late making the switch.

[snip]

Not everyone will qualify. Here are the guidelines:

• Riders must bring their stored value card. No transfers will be made if it has been lost or thrown away.
• No cash refunds. Unused balances will be loaded onto a Q Card.
• Customers who received stored value cards from employers or other ride sponsors should contact their sponsor, not Metro. This applies whether the sponsor provided the card free of charge or at a discount.

[snip]

No new deadline has been set, but [METRO CFO Louise] Richman said Metro wants to complete the changeover as soon as possible.

In an earlier post, we had suggested that the cutoff was a little abrupt. Kudos to METRO for reconsidering, and extending the deadline.

Posted by Kevin Whited @ 04/27/08 10:13 PM | Houston Transit | Technorati | Sphere | Comments (1)

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